Receipts should be requested for all transactions.
You are advised to request for receipts after you have completed your transactions. The receipt should contain the details of the particular money changer and the transaction. You may find the directive from MSB Act 2011 & Guideline on Governance and Operational Requirement on Conduct of MSB. Please note that mere calculator printouts should NOT be accepted and you should insist for official receipts. Official receipts will be useful in case of any disputes between the money changer and the customer.
Learn about furnishing your ID document/personal details.
You are required to render your personal information if you transact above RM 3,000 in order to satisfy the Customer Due Diligence (CDD) requirement. We will need your identity card or passport for verification, and information such as the purpose of your exchange. When the transaction is RM 10,000 and above, thumbprint verification is needed for Malaysians and/or ID documents will be copied for foreigners, to satisfy the Enhanced Customer Due Diligence (ECDD) requirement. The directive on this can be found in AML/CFT – MSB (Sector 3). E-Globex appreciates your full cooperation as all personal details are solely for internal record and will be kept private and confidential as per the Personal Data Protection Act.
FIFA World Cup Russia 2018 Fever!!!
Planning for a trip to Russia to witness the glory and feel the excitement? You should drop us a visit as we are selling Russian Rubble (RUB) now! Come and visit us at various locations in Klang Valley, Selangor, Ipoh and Kota Kinabalu!